Because we deal in software services, any cancellations to orders must be made before the software is installed/implemented on the customer's machine, to claim a refund of the paid amount.
No refund shall be made once the product has been installed/implemented on the customer's machine.
Cancellation of order shall be made with mail with Subject: ”Cancellation Request” and sent to info@skywaybusinesssolution.in
Skyway ERP provide quality software as envisaging speedy, reliable, and affordable solutions helping in your business and professional life. We also aim to provide you customized affordable pre & post sales, ancillary services, and consultancies. We have developed this policy that describes what we will do if we fail to meet your expectations or if your expectations are outside of our scope.
For annual subscription customers, if at any time you are dissatisfied with our services, please let us know your concern. We will do our best to address your concern, provide an available solution, work around, or give a timeline for a solution that will meet your needs. If you are still not satisfied, you can upgrade, downgrade, or cancel your subscription at the time of renewal.
If, at any time during your contract, we remove, break, or discontinue functionality that was available at the time you signed up for it, please notify us immediately. If we fail to address it in a timely manner to your satisfaction, you can degrade or terminate your contract at the time of renewal.